Booking Conditions

PROVISION OF YOUR HOLIDAY

We will arrange for the provision of all parts of the inclusive holiday as confirmed to you. There is no holiday booked until you have received a conformation invoice. An invoice will normally only be sent after a deposit is received. This invoice acts as our confirmation of the booking conditions and your holiday is secured. All holidays are subject to availability.

INSURANCE

Golf Tours International does not provide holiday insurance. We recommend you arrange your own holiday insurance.

YOUR COMMITMENT TO US

The full amount of the holiday must be paid by the due date on the invoice. Failure to do so may result in the holiday being cancelled and cancellation charges outlined below would be effective.

CHANGING YOUR HOLIDAY

If you wish to make changes to your holiday you must be prepared to pay the additional costs, if any, which are involved. Golf Tours International will at all times endeavour to accommodate your requests at minimum cost. After changes have been made a new invoice will be issued.

CANCELLING YOUR HOLIDAY

If you need to cancel your holiday you must notify Golf Tours International in writing or by fax. The cancellation date will be the date on which we receive written notification. The following cancellation charges will apply.

More than 42 days Loss of deposit

41 – 31 days 50% of total cost

Under 30 days 100% of total cost

COMPLAINTS

If you encounter a problem with an aspect of your holiday you must notify the provider (hotel, hire car co, golf course etc) immediately to enable them to rectify the problem. If you are unable to obtain satisfaction you must notify Golf Tours International by phone or fax. If in spite of our best efforts we were unable to resolve the problem you must notify us in writing within 28 days of your return. We cannot accept responsibility if you do not follow this simple procedure.

OUR COMMITMENT TO YOU

CHANGES TO YOUR HOLIDAY

If we make a significant change to your holiday (change of airport to a less convenient one, change of hotel of a less standard, change of scheduled departure time by more than 9 hours, change of more than 2 golf courses) you will be notified as soon as we are aware.

Minor changes such as tee times, small departure time changes, twin instead of double room etc., must be considered in the context of the overall holiday and the number of different suppliers upon whom Golf Tours International is dependant in order to provide a golfing holiday.

IF WE CANCEL YOUR HOLIDAY

There will be a 100% refund of all monies paid if Golf Tours International cancels your holiday more than 42 days before departure. If the cancellation takes place within 42 days of departure, Golf Tours International will undertake to provide an acceptable alternative.

OUR RESPONSIBILITY FOR YOUR HOLIDAY

Golf Tours International will endeavour to provide the holiday as booked. Should our agents, suppliers, or we fail to provide the promised service then we accept overall responsibility provided that the complaint procedure above is followed. Exceptions are damage to personal possessions in transit and late arrival at ports, airports of golf courses. Also, when antisocial behaviour precludes our agent from wishing to provide a service (i.e. for being drunk or abusive).

OTHER IMPORTANT INFORMATION

DELAYS

Golf Tours International cannot accept responsibility for delays and associated costs of delay by an airline or ferry company.

ACCOMMODATION

While we endeavour to provide the very best for our clients, we cannot be held responsible for a poor view, twin beds instead of a double, unless such request has been made at the time of booking and made clear that it is a condition of booking. Please also bear in mind sports facilities offered by hotels may not always be available due to previous bookings or maintenance.

CAR HIRE

All car hire provided is on condition that the driver is over 24 years old, has a clean, internationally recognised driving licence and agrees to return the car to the agreed drop-off point. Petrol costs are not included.

GOLF ARRANGEMENTS

We do not invoice a holiday until your tee times have been reserved to your satisfaction. These will be confirmed on the Itinerary. No tee times will be reserved until deposits have been paid. Should tee times and courses change we will endeavour to ensure your satisfaction but it must be understood that in some cases courses would be closed at short notice.

Golf Tours International reserves the right to update and change the Booking Conditions at any time.




Home ------------------------ Company Profile ------------------------ Golf Holidays ------------------------ Corporate Events ------------------------ Special Offers ------------------------ Request a Quote ------------------------ Testimonials ------------------------ Contact Us	Booking Conditions PROVISION OF YOUR HOLIDAY We will arrange for the provision of all parts of the inclusive holiday as confirmed to you. There is no holiday booked until you have received a conformation invoice. An invoice will normally only be sent after a deposit is received. This invoice acts as our confirmation of the booking conditions and your holiday is secured. All holidays are subject to availability. INSURANCE Golf Tours International does not provide holiday insurance. We recommend you arrange your own holiday insurance. YOUR COMMITMENT TO US The full amount of the holiday must be paid by the due date on the invoice. Failure to do so may result in the holiday being cancelled and cancellation charges outlined below would be effective. CHANGING YOUR HOLIDAY If you wish to make changes to your holiday you must be prepared to pay the additional costs, if any, which are involved. Golf Tours International will at all times endeavour to accommodate your requests at minimum cost. After changes have been made a new invoice will be issued. CANCELLING YOUR HOLIDAY If you need to cancel your holiday you must notify Golf Tours International in writing or by fax. The cancellation date will be the date on which we receive written notification. The following cancellation charges will apply. More than 42 days Loss of deposit 41 – 31 days 50% of total cost Under 30 days 100% of total cost COMPLAINTS If you encounter a problem with an aspect of your holiday you must notify the provider (hotel, hire car co, golf course etc) immediately to enable them to rectify the problem. If you are unable to obtain satisfaction you must notify Golf Tours International by phone or fax. If in spite of our best efforts we were unable to resolve the problem you must notify us in writing within 28 days of your return. We cannot accept responsibility if you do not follow this simple procedure. OUR COMMITMENT TO YOU CHANGES TO YOUR HOLIDAY If we make a significant change to your holiday (change of airport to a less convenient one, change of hotel of a less standard, change of scheduled departure time by more than 9 hours, change of more than 2 golf courses) you will be notified as soon as we are aware. Minor changes such as tee times, small departure time changes, twin instead of double room etc., must be considered in the context of the overall holiday and the number of different suppliers upon whom Golf Tours International is dependant in order to provide a golfing holiday. IF WE CANCEL YOUR HOLIDAY There will be a 100% refund of all monies paid if Golf Tours International cancels your holiday more than 42 days before departure. If the cancellation takes place within 42 days of departure, Golf Tours International will undertake to provide an acceptable alternative. OUR RESPONSIBILITY FOR YOUR HOLIDAY Golf Tours International will endeavour to provide the holiday as booked. Should our agents, suppliers, or we fail to provide the promised service then we accept overall responsibility provided that the complaint procedure above is followed. Exceptions are damage to personal possessions in transit and late arrival at ports, airports of golf courses. Also, when antisocial behaviour precludes our agent from wishing to provide a service (i.e. for being drunk or abusive). OTHER IMPORTANT INFORMATION DELAYS Golf Tours International cannot accept responsibility for delays and associated costs of delay by an airline or ferry company. ACCOMMODATION While we endeavour to provide the very best for our clients, we cannot be held responsible for a poor view, twin beds instead of a double, unless such request has been made at the time of booking and made clear that it is a condition of booking. Please also bear in mind sports facilities offered by hotels may not always be available due to previous bookings or maintenance. CAR HIRE All car hire provided is on condition that the driver is over 24 years old, has a clean, internationally recognised driving licence and agrees to return the car to the agreed drop-off point. Petrol costs are not included. GOLF ARRANGEMENTS We do not invoice a holiday until your tee times have been reserved to your satisfaction. These will be confirmed on the Itinerary. No tee times will be reserved until deposits have been paid. Should tee times and courses change we will endeavour to ensure your satisfaction but it must be understood that in some cases courses would be closed at short notice. Golf Tours International reserves the right to update and change the Booking Conditions at any time.

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